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The biggest frustration I have found is that the phone randomly turns itself off and also freezes. Save your money. I loved it for the first month, then the problems started.
Another problem with this phone is that it is extremely difficult to hear the other person during a phone call. I am currently looking for a new phone. You must be in a completely quiet environment or have the other person speak very loud.
I have had this phone for about 6 months. I am constantly sending blank texts (pages) because of the delay. I will carefully check the reviews this time before I make a purchase, especially since I will have to pay full price.
I agree with the other reviewer about the sides chipping off, I have that problem also. I text much more than I talk and found that a delay has developed with the touch pad.
This is not a durable phone. There are quite a few bugs with my phone, for example: once in a while, when I slide open my phone, the phone types in the keys on the right side of the keyboard (#963) and dials the number.
Upon taking my phone back to the store where I got it, because some of the silver paint has come off, the store will not replace my phone. These keys then won't work until I take the battery out of the phone.
If you are considering the Venus, I strongly recommend you reconsider. The top of the phone slides against the keys and peels the paint off of the keys.
If you do get the Venus, be sure to purchase insurance. I have had a pink Venus for about a year.
The slightest bump and the silver paint that surrounds the screen falls off.
this is only a problem with the pink one - the black one works fine.it also displays a distorted picture when you have photo ids attached to your contacts.after many many calls & trips to verizon (at least 8) and calls (at least 10) to lg, i have gotten no satisfying response from either. i've owned a pink venus for 4 months. (even though i've replaced it) if you must have a venus - make sure you can live with this problem. every time i call, they (both) act as if i'm the only person that has ever experienced this & it must just be my phone. the pink phone has 2 bugs that are really annoying. while the phone is set up to both ring and vibrate, it only will do one or the other.
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